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We're here to answer your questions and help plan your Kibera experience

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Kibera Drive, Nairobi, Kenya

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Office: +254 725 399680

Tours: +254 700 123456

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Email Us

info@kiberadiaries.com

bookings@kiberadiaries.com

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Have a question or need assistance? Fill out the form below and we'll get back to you within 24 hours.

Contact Information

Working Hours

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 3:00 PM
  • Sunday: Closed
FAQ

Frequently Asked Questions

Find answers to common questions about our tours and services

You can book directly through our website, by email at bookings@kiberadiaries.com, or by calling +254 700 123456. We recommend booking at least 48 hours in advance to ensure availability.

We accept M-Pesa mobile payments, credit/debit cards (Visa, Mastercard), and cash (KES or USD). Full payment is required to confirm your booking.

We recommend comfortable walking shoes, sunscreen, a hat, and a reusable water bottle. Cameras are welcome but please ask permission before photographing residents. Leave valuables at your hotel.

Yes, we prioritize visitor safety. All tours are led by experienced local guides who know the area well. We maintain small group sizes and follow safety protocols. Thousands of visitors have enjoyed our tours safely.

You can support us by taking a tour (30% of proceeds fund community projects), purchasing goods from local artisans during your visit, or making a direct donation. Contact us for more information on specific projects.
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